Privacy & custody

Your datasets never pass through us. Here is the chain.

Your datasets never pass through us. Any transfer happens directly between your company and the buyer, after you sign. This page shows exactly what moves, where, under which document, and who is on the hook at each link. It is written so your counsel can check it against the contracts.

Chain of custody

Three parties. One copy. It never stops at us.

We are an agent, not a marketplace and not a data processor. The only things that pass through us are the manifest you approve and the offers that come back.

01 · Your company

Records stay in your systems

You approve the manifest. Later, you choose the de-identified sample. After signing, you transfer the licensed records directly to the buyer, from your systems to theirs.

Document: the manifest, then the mutual NDA
02 · Data Truffle

Pricing, vetting, process, negotiation

We hold a one-page description of what exists and nothing else. No upload path, no data room, no credentials. We could not misuse your data if we wanted to, because we do not have it.

Document: the two-page engagement letter
03 · The buyer you approve

Data direct, de-identified, deleted on schedule

Signs the license with you. Receives the supplied copy from you, not from us. De-identifies before training, uses it only within the field of use, deletes it at the end of the term, and certifies that it did.

Document: the license, reviewed by your counsel
The lines we do not cross

And who enforces each one.

A promise is only worth the mechanism behind it. Each line below names the mechanism and the party who can hold us to it. If any of them turn out to be false, you have a contract claim, not a complaint.

The lineHow it is enforcedWho enforces it
We never receive, store, or transmit your datasets.Structural. There is no upload on this site and no data room of ours. Pricing happens on the manifest; transfer is direct from you to the buyer.You control the transfer. The engagement letter makes it a contractual obligation on us.
No sample leaves your company without a mutual NDA.The sample stage starts with the NDA, not the records. You choose which 50 to 200 de-identified records go in.Your counsel reviews the NDA. The buyer is bound by it.
Your name is not shown to a buyer until you approve.Buyers see an anonymized profile first: industry, size, years, systems. Identity is released only when you say so.You. The engagement letter prohibits us from naming you without approval.
No records move before de-identification is in the contract.The license names the method, the verification step, and who performs it, before delivery, not after.The buyer, contractually. Your counsel confirms the clause is there before you sign.
No exploding offers.We do not pass along an offer with fewer than ten business days to decide. Buyers know this before they bid.Us. If a buyer insists on a shorter deadline, you hear about it and the offer does not come through us.
We never ask for logins, exports, API keys, or files.The manifest is built from a conversation. Counts and date ranges are enough; nothing is connected to anything.You. If anyone claiming to work with us asks for access, say no and email us.
We take no fee from the buyer on your deal.Our only fee is the published seller-side success fee. There is no origination fee, finder's fee, or referral fee on the other side.The engagement letter. You can ask any buyer we introduce to confirm it in writing.
De-identification

What a record looks like before and after.

The buyer wants the workflow: what came in, what was decided, how it ended. The buyer does not need, and under the license may not keep, the people. Replacement keeps the record readable; removal is used where replacement is not safe.

  • Replaced with a fictional, consistent value
  • Removed entirely
  • Kept: the workflow, issue, and outcome

No de-identification method removes re-identification risk entirely. That is why the license names the method and the verifier rather than promising an outcome, and why your counsel reviews it. Regulated material (health records, privileged client work, payment data) is excluded from the manifest, not de-identified.

Fictional record · illustrativeMade-up replacements in gold
Before
Ticket
#4471 · 2024
Customer
Lakeside Orthodontics
Contact
Priya Raman
Email
priya@lakesideortho.example
Phone
(415) 555 0133
Payment
Card ending 4421
Issue
Duplicate invoice after plan change
Resolution
Credit issued, plan corrected, follow-up booked
After
Ticket
Ticket 0192 · 2024
Customer
Company 017
Contact
Dana Ortiz
Email
d.ortiz@example.com
Phone
(312) 555 0190
Payment
Card ending 4421 removed
Issue
Duplicate invoice after plan change
Resolution
Credit issued, plan corrected, follow-up booked

The same replacement is used everywhere the person appears, so a thread still reads as one conversation. Fictional example; names, numbers, and company are invented.

What every buyer signs

Six terms we require before a buyer sees a manifest.

A buyer who will not accept these does not get manifests from us. They are standard enough that a serious buyer rarely objects, and specific enough that your counsel can check each one.

A named de-identification method

Not "industry standard." The license states what is redacted, what is transformed, and how consistency is kept, so your counsel can evaluate it and the buyer can be held to it.

Verification before training

A named person or process confirms de-identification was applied to the supplied copy before it reaches any training pipeline, with a written record.

Supplied-copy deletion, usually 90 days

The license sets a term from delivery. When it ends, the buyer deletes the supplied copy and sends a deletion certificate signed by a named person.

No re-licensing

Your records go to one buyer and stop there. Passing them to a partner, a vendor, or a dataset marketplace is a breach, not a grey area.

Field-of-use limits

What the buyer may build with the records is written down. A license to train a support agent is not a license to build a competitor to your business.

An audit right

You, or an independent reviewer, can confirm the buyer did what the contract says. Rarely exercised; its presence changes behavior.

What we never ask for

If anyone asks for these in our name, it is not us.

The manifest is built from a conversation. Everything on this list is unnecessary for pricing and dangerous to hand over before a signed license. Refuse it from anyone, including us.

  • Logins, passwords, or API keys for any system.
  • Exports, backups, or files of any kind before a signed license.
  • Customer lists, employee lists, or contact details.
  • A sample before a mutual NDA is in place with the buyer.
  • Payment of any kind before a license closes and you are paid.
  • Exclusivity to us. The engagement letter is non-exclusive.
  • A decision on the first call, or on any deadline shorter than ten business days.
We hunt. You get paid.

Find out what your records are worth without showing anyone a single one.

Seven questions. A one-page manifest. A first offer in 24 to 48 hours.

Measured from a complete data manifest. A first offer is a process target, not a guarantee; buyers decide eligibility, price, and terms.