Slack and Teams history is the closest thing to watching a company think. A question lands, three people weigh in, someone finds the answer, and the thread ends with a decision. Buyers want that back-and-forth because it is the part of work that never makes it into a document.
No dataset needed to start. Buyers price from a one-page manifest; nothing leaves your systems until you sign.
Problem-to-fix threads are the part of work that never makes it into a document. Buyers screen for work channels with a high share of resolved threads.
Every record type carries a weight in the estimator behind /estimate, and the weights are published so you can see the work. Chat & collaboration sits at the upper half of the eight.
Indicative range observed across the market for single-company operational data licenses. Not a quote. Actual value depends on buyer demand, data quality, rights, and exclusivity.
Open the estimator →A fictional record, prepared the way a buyer would receive it. The workflow survives. The people, companies, and identifiers do not.
| Field | Your record | De-identified copy |
|---|---|---|
| Channel | #ops-dispatch | #ops-dispatch |
| Author | @tomasz.k | @user-18 |
| Time | 2023-11-02 14:07 | 2023-11, weekday, afternoon |
| Message | Reefer unit 14 is reading 41F on the Fresno run for Valley Harvest Co. Do we reroute or call the shipper? | Reefer unit [asset] is reading 41F on the [route] run for Customer 03. Do we reroute or call the shipper? |
| Reply | @maria.v: Call Doug at Valley Harvest, he approved a 2-hour hold last time. Logging it in Samsara. | @user-05: Call the contact at Customer 03, they approved a 2-hour hold last time. Logging it in the telematics system. |
Fictional example for illustration. Names, companies, and identifiers are made up; no real record is shown. The signed license specifies the de-identification standard, who performs it, who verifies it, and the remedy if it is missed.
What gets removed, what gets excluded by rule, and what to confirm about your rights. Your counsel signs off on scope before any buyer sees it.
Usernames, display names, and mentions are mapped to consistent fictional handles so a thread still reads as one conversation. Direct messages are excluded by default.
Social, HR, and personal channels are dropped by rule, and anything your counsel flags is removed before a sample exists.
Check your workspace terms and any client agreements that cover shared channels. Messages from guest users may need to be excluded.
We help you build the manifest and we ask these questions, but we do not provide legal advice. Whether a specific set of records can be licensed is a decision for your counsel.
Issue triage, release workflows, product documentation.
Dispatch, exception handling, scheduling, and SOPs.
Briefs, creative review, client approvals, campaign ops.
Client onboarding, project delivery, reusable methods.
Scripts, QA, resolution paths, and outcome-tagged calls.
The work channels are. Preparation keeps project, client, support, and operations channels and drops the social ones. What buyers measure is the share of threads that end in a decision or a fix, and most companies with a few years on one platform have more of those than they expect.
Not by default. Direct messages are excluded unless both participants agree and your counsel is comfortable, and most sellers never include them. Channel history alone is usually what buyers are asking for.
No. The manifest names the channels and date ranges in scope. The export, when it happens, covers only those and goes directly to the buyer after you sign. We never receive it.
Seven questions. No dataset. First offer in 24 to 48 hours of a complete manifest.
Measured from a complete data manifest. A first offer is a process target, not a guarantee; buyers decide eligibility, price, and terms.